iPhone Can’t Hear Calls Unless On Speaker? Here’s The Fix
If you’re experiencing an issue on your iPhone where you can’t hear calls unless you’re using the speakerphone, there are a few potential solutions you can try:
- Check the volume: During a call, make sure the volume is turned up by pressing the volume up button on the side of your iPhone or adjusting the volume slider on the screen. Also, check the ringer volume settings in the Settings app to ensure it’s not set too low.
- Clean the speaker and microphone: Dirt or debris on the speaker or microphone can affect call quality. Use a soft brush or toothbrush to gently clean the speaker and microphone ports to remove any dust or debris.
- Remove any accessories or cases: Sometimes, accessories or cases can interfere with the speaker and microphone. Remove any connected headphones, earphones, or cases from your iPhone and check if the issue persists.
- Restart your iPhone: A simple restart can resolve temporary software glitches. Hold down the power button until the “slide to power off” option appears. Slide it to power off your device, then turn it back on after a few seconds.
- Update your iPhone’s software: Outdated software can sometimes cause compatibility issues. Ensure that your iPhone has the latest iOS update by going to Settings > General > Software Update. If an update is available, follow the on-screen instructions to install it.
- Check for obstructions: Ensure that there are no obstructions covering the speaker or microphone ports, such as a screen protector or debris stuck in the ports. Clear any obstructions if present.
- Reset network settings: Resetting the network settings can help resolve issues related to cellular connectivity. Go to Settings > General > Reset > Reset Network Settings. Note that this action will remove saved Wi-Fi passwords and other network settings, so you’ll need to re-enter them afterward.
- Restore or update your iPhone through iTunes/Finder: If the problem persists, you can try restoring your iPhone to its factory settings using iTunes (on a computer running macOS Mojave or earlier) or Finder (on a computer running macOS Catalina or later). Make sure to back up your device before performing the restore.
If none of these solutions work, it’s advisable to contact Apple Support or visit an authorized service center for further assistance. They can provide personalized troubleshooting or repair options for your specific iPhone model.